Bests & Worsts Reviews from Amazon

Well my mattress arrived on May 29, 2014 Although I was not pleased with it saying it shipped and did not ship but then eventually shipped. All my inquiries about my order was responded to quickly by the company which I appreciated. Ok now on to the Mattress the mattress is rolled up but the outer plastic is just wrapped around nothing to cut as it starts to open when you unbox it so be careful it don't roll on you :) But after cutting along the seams of the plastic of the enclosed mattress was simple enough and I enjoyed watching the mattress rise from a flat state to a inflated state amazing how they can compress almost anything these days. My mattress arose to a full 13" in no time I did not have to wait days like some reviews I read on it. also the mattress did not smell at all there wasn't any trace of an odor present. The mattress is not hard as I prayed it would not be I would describe it as a medium to a medium firm but at first testing it was nice and soft so I didn't know what to make of it so the best way I can describe it beyond the above is a soft yet firm cradling feel as it does contour to your body. Last night was the first night I slept in it ( No I could not wait ) it was comfy in nice like sleeping in a cloud although when I awoke my hips did hurt slightly but to me that was nothing as it could as well been my Rheumatoid Arthritis but I only put this into the review because they weren't hurting previously but maybe my body needs to get use to a memory foam mattress since this is my first memory foam mattress purchase, but I will say having Rheumatoid Arthritis and Fibromyalgia I did ache less upon awakening. I use to work for a big name company and sold memory mattresses and use to test them myself while on the job so I do know of them even though I didn't have one so comparing my knowledge of them I wouldn't compare this to an Tempurpedic as I found that brand to be too hard for me no matter what style I tested I would compare it to an icomfort memory foam mattress as I absolutely loved those just was a little too pricey for me. The materials that I could see was very impressive and well done I love the cover and the design of the cover it doesn't look chincy like some would think it might be because of the price this Mattress can go toe to toe with the big named brands. All in All I would give this 10 stars if I could instead of 5 because of the prompt courtesy I received from the company because of the quality of the manufacturing of the mattress which can be seen and felt. (Important note the mattress is white not brown as the photo would lead you to believe and it's beautiful) Since this is in the early stages of testing I'll come back within a month to give another review as I still need to get use to the mattress and then I can say without any doubt that I would still be happy with it then as I am at this moment. Thank you Sleep Shop for such a wonderful product. :)