Bests & Worsts Reviews from Amazon

Rarely do I write good reviews on products, as it seems it's seldom that a product or company deserves it these days. However, EVGA does. I bought this PSU in April of 2015 and it started developing an incredibly annoying and increasingly frequent fan noise that sounded humorously like a bird chirping (the first time I heard it, I thought it was). It was on and off for a couple months, but got unbearable beyond that, so I attempted to clean it with canned air to no avail, and finally submitted a support ticket to EVGA. I offered to fix it myself, but they confirmed that it would void the warranty. Okay. I guess I'll try to get it replaced then... *fingers crossed* Well, to my surprise, they offered to replace it without me even asking. How often do you think a company replaces an entire product (given the limitations of a warranty) due to fan noise? My guess is not very often, so this really impressed me. What impressed further was that EVGA even paid for shipping the replacement to me AND provided prepaid shipping for my defective product. As long as EVGA keeps up customer service like this, I will be a loyal customer. The replacement is working just great and no bird is stuck in it yet.