Bests & Worsts Reviews from Amazon

I wanted to write this review when I had photos to upload, but rather than waiting I decided to provide my review w/out further delay. When it arrives, you are first impressed by the careful packaging, organized box and cloth pouches covering some of the items. I purchased this for my wife because our Dyson was noisy and the cord was a pain. We have owned 10 vacuums during the past 30 years. Both uprights and canister types. This was our first stick type cordless. My wife's friend bought a Shark and raved about it. Thus, as a surprise, I was going to just get the Shark, but then I decided to read reviews and have an open mind to consider other makes. I am so glad I did because I discovered this beautiful Tineco. In comparing, the specs were simply better than Shark and the others. My reluctance was not having heard of Tineco. I decided to take the plunge a purchase it's most expensive newest model, the A11. I also upgraded to the Master which is in a beautiful Emerald or Teal color and provides a huge amount of extra attachments over the standard A11. The first thing you notice unwrapping is how perfect every piece is made. You can see the quality in the brush heads, swivels, wheels, etc. It is so hard to explain the excellent build quality. It takes a lot to impress me and this had me surprised because I was not expecting such a well constructed power head right down to every hose and attachment. We have owned several $300 and up vacuums and this by far is the nicest vacuum I purchased. I hit a home run with my wife and she was so happy that I did not by the Shark. My wife had used her friends top of the line Shark which is much heavier, much louder and no where near the quality. If this was a car, the Tineco would be a Lexus and the Shark a Kia. I don't easily make such a statement, but we had the Shark at are home (borrowed) since we recently moved and we had no vacuum unpacked. So we did the side-by-side and my wife pointed everything out that was better in the Tineco with loads of excitement. I cannot stand vacuum noise when I am writing for work, but under low the noise is barely noticeable yet enough suction to work. My wife said even with the Shark, she typically used it on low to get more out of a battery and low on both works. The suction on low was about the same even though the Tineco is more powerful at 450 watts. But should you need it the high has enough power to suck almost anything you can think of. I felt the suction on high and it was similar to my 6hp ShopVac. You will not need high that often, but when you do it is nice to know you have the power to tackle any mess. I realize the company being in China has no toll free number to call, but that is really not an issue since the email response to me on 2 separate emails was under 12 hours. In fact, that is how I was able to upgrade from the standard version to the Master after i placed my order on Amazon. Also, it is quite rare that one needs to get support since a vacuum is not like a confusing electronic item or computer. I can only recommend this beautiful vacuum since I can admit had i purchased the Shark, it would have been a mistake. In my opinion the Shark is about the best cordless out there, so Tineco really did its homework when it came up with this cordless vacuum. Just to show you the attention to detail, they include an attachment which cleans one of the 4 filters and this is true HEPA. My wife did about 20 minutes of vacuuming on one battery and mostly on low power. It would have gone longer so battery life is excellent. I should mention, my wife is very petite at 5'2" tall and size 2/4. We are also semi-retired. I share that so you realize this is very light and easy to hold and my wife found this more comfortable to handle than the Shark. I did my best to describe this and when I get a chance I will try to take a few photos to show all the attachments included and of the unit sitting in its stand. I do not work for Tineco nor do I do reviews for payment or any other compensation. I am a paying consumer just like you and I used the discount coupon to make my purchase at a lower price. I cannot think of even one thing I would suggest Tineco change....they really got it right!!!