Bests & Worsts Reviews from Amazon

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386
people found this helpful, as of 2023
ranked #56,201 most helpful out of 571,544,897 reviews
★★★★☆
Great TV - Surround Sound Problem Resolved
For $1800, you would expect a TV to have a great picture. This one does. It's worth the price. I am very pleased with the television overall, but have found what I believe is a bug in the software. LG customer service is working on it. However, they have referred the problem to the technical people and haven't found an answer in the last 10 days. I'm hoping they will soon. The problem is that the television is advertised as being able to connect two bluetooth-capable speakers for true surround sound without any wires. I purchased the two LG-recommended speakers for $200 and discovered when I went to install them that I could only install one on the left (No.1 position). There was no way to select the right (No. 2 position). Furthermore, the one that did hook up had virtually no volume at max setting. When I attempted to increase the volume by using the balance slider between internal and surround sound speakers, it appeared to be inoperative. Getting true surround sound wasn't the primary reason I purchased an OLED television. It was, however, the thing that made me decide to bite the bullet and upgrade to the best tv on the market. I hope they have this problem fixed quickly. 7/2/2020 Revised Review LG sent out a new software update today. My problem with the surround sound has been resolved. The functions that weren't working have been fixed and the sound is beautiful. The screen where you pair the speakers now has icons that show which speaker is right and which left. I did not see anything that showed that when I was struggling with it. I can enthusiastically say that this is the best TV on the market today.
May 2020 · Electronics · verified purchase
the product in question
LG OLED55CXPUA Alexa Built-In CX 55" 4K Smart OLED TV (2020)
4.7★ · 5,609 ratings, as of 2023
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