Bests & Worsts Reviews from Amazon

I have been using Nespresso for decades - ever since the machines first debuted in the European market - and have probably owned every Nespresso model made. So yes, I am a devoted Nespresso user. This particular machine is very well made - my experience has been that DeLonghi branded machines are slightly higher quality than Nespresso's own branded machines. While this is made mostly of plastic, it is sturdy and well constructed. I really like the small size - this takes up much less room on a countertop and is easily transported if you want to take it along when visiting family or friends over the holidays. But with that smaller size comes the expected trade off - you will need to refill the water and empty the capsules more often - neither of which is a big deal given the space gained with this unit. The most noticeable trade off comes in that you are limited in the height of the cup or mug you can use without removing the drip base (approx. 4"). Only espresso and traditional cappuccino mugs (low but with a wide mouth) will work. None of my regular coffee mugs fit under the dispenser without removing the drip base. It's so close, which makes me wonder why this wasn't designed with another half inch to allow for common coffee mugs to be used with the drip base in place. Not a deal breaker but definitely something to be aware of. Also, there is no on/off switch on this machine. Instead, you hit either the espresso or lungo button on the top of the machine, which then flashes while warming up and stops when ready to brew. Simple but different if you are switching from another Nespresso model. The Aeroccino3 frother works great for both hot or cold milk. It is priced separately at around $100 so if you want/need a frother, this bundle is a great value. The difference between this frother and the previous design is mainly aesthetic - this is taller and narrower, so the inside frothing device is slightly harder to reach. And the previous frother has a handle, which I prefer. But the frother itself works the same and produces great results. Overall I really like this machine - it is well made and brews excellent espresso. The smaller size won't replace my regular Nespresso but it is perfect supplement to an office, RV, party room or guest room or for any location where space is limited.