Bests & Worsts Reviews from Amazon

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512
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ranked #34,898 most helpful out of 571,544,897 reviews
★★★★★
Quality is Hit or Miss. Seller is beyond Professional
Loved the 1st one I bought, so I was super disappointed when I thought I lost them. I didn't hesitate to order them again. MY MISTAKE. I knew something was off about them when I opened the package. They were smaller than I remembered. Then I hit a stroke of luck and found my original ones. I have attached pictures of the old one and the new one I ordered. The new ones were shorter and the gap (between each point) was significantly smaller (thus giving you less control). What a waste of $10. I'm so glad I found my original ones, the new ones completely suck. UPDATE (12/30/15): After reaching out and contacting the seller about the quality and dissatisfaction, he quickly responded to rectify the situation. He was very professional and courteous, and offered to send me a replacement at no charge. UPDATE (1/7/16): Replacements were received in the mail. The seller sent TWO replacements and followed up with an email asking about the quality of the replacements. One was fantastic (comparable to my favorite one), the second was only slightly better than the one I complained about. It could be different manufacturers developing these products, so I'd say quality is hit or miss. I was so grateful that he sent me 2 replacements that I didn't bother to return the poor quality one. How could I be so petty to return a $10 tweezer after the owner reached out and sent me TWO free ones as replacements? If anything I will keep it as an extra backup or pass it along to a family member. Thank you Mike(seller) for going out of your way to satisfy one unhappy customer. It really shows a lot of character! 5 stars for customer service!
December 2015 · Beauty and Personal Care · verified purchase
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