Bests & Worsts Reviews from Amazon

I received this item several months ago and it worked great.. Really easy to use and with the auto shut-off at recommended air pressure, it prevented over inflating. However, I encountered a problem a couple of weeks ago with the battery pack as it would no longer charge. After trying several possible "fixes" with none working, I contacted Oasser Direct through Amazon. I got a response from Bonny within 48 hours and after communicating via several emails, her solution was to replace the the entire compressor. She apologized for this product failure and resulting inconvenience and I returned the defective compressor in exchange for a new one. Bonny was very helpful, courteous and professional throughout this entire process and I am impressed with how well Oasser Direct stood behind its product.