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I purchased the Coby DP-151 PhotoViewer, even though I read the reviews claiming the software didn't run on Windows XP, because I found the other reviews quite favorable, and I could always install the software on my wife's Mac. However, after experimenting on my XP laptop, I found the instructions were missing a few steps. Here's what I did to get the software working: 1. Plug the PhotoViewer into a USB port to fully charge the battery. 2. Install the software from the CD. 3. When the PhotoViewer is fully charged, disconnect it from the USB port 4. Re-start the computer. 5. Plug the PhotoView into a USB port. The screen on the PhotoViewer prompts for either USB charge or USB update. Select USB update. 6. Run the program installed in step 2. It should now work. I found it fairly easy to select, size and download photos to the PhotoViewer, and am quite impressed with the quality of the display for such a reasonably priced item. I hope this information is helpful for other XP owners.