Bests & Worsts Reviews from Amazon

This little helper is doing an amazing job so far...I’ve had this robot vacuum for a week now and couldn’t be happier with its performance. I have 2400 sq ft of tile floors all over except for hardwood floors in 3 bedrooms, along with 3 fur babies who think they live inside most days (red Doberman, lab, and a Jack Russell)I also have area rugs with a higher pile and they do NOT slow this vacuum down.The suction on this vacuum is really strong as it doesn’t have to run directly over but will suck it in from the sides as it passes by! It also doesn’t scatter a mess. It empties itself, goes back where it left off, runs for 2-3 hours at a time and is a huge time saver for me! It’s pretty fast and covers a lot of ground on a single charge. I bought this as a bundle so also have the mop! I love that I can control both vacuum and mop seamlessly and even choose to automatically mop after the entire house has been vacuumed from my phone through the ROOMBA app with NO ISSUES whatsoever. Both vacuum and mop have met my every expectation so far and considering the price tag, I hope it lasts for a long long time!! My floors SPARKLE and I’m in love with this new gadget! I figure this was much cheaper than hiring a long term maid...ROOMBA got it right with this one but will update later if I have to eat those words. UPDATE: Well it’s been 4 months since I wrote this review and sadly I’m having to eat my words. My roomba S9 sounds like a rattle trap!! Today it QUIT after starting a clean everywhere job. It started the job and 10 seconds later. Said I had an internal communication error 25 and a REBOOT WAS REQUIRED. I followed the reboot directions and started it back up but it is DEAD! WILL NOT CLEAN! EPIC FAILURE!! Customer service WHERE ARE YOU??? Update 5/9/21-Contacted customer service and told them what my problem was and they could also verify the problem through the app. She told me immediately they would be shipping me out a new robot and I would receive it in 7-10 days!🤩 I got it sooner than that and already have it set up! So far so good! I just hope this one doesn’t do the same thing. Impressive job customer service!