548
people found this helpful, as of 2023
ranked #30,988 most helpful
out of 571,544,897 reviews
★★★★★
Product Meets Specification? 3 Stars. Let Me Explain Why I Gave 5
Imagine you make PC case fans. You make a 1000 RPM fan, someone makes 1200. You make 1500, they make 2000. At some point, most case fan manufacturers end up making a lot of similar spec fans. Noctua is known as one of the best, if not the best maker of fans. I want to tell you why.
72 Hours Ago:
I am in the middle of building my new custom loop PC, starring Ryzen, Asus, EK, XPSC, and more Asus.
To cool all of this? Well, I ended up choosing 12 Noctua IPPC 3000 RPM industrial fans. Yes, I know they can get loud. It doesn't bother me. I use headphones. It's a room on its own. I don't have to share it. There's a lot more 1500 RPM fans than there are 3000. Of course, I simply chose what I thought was the best, and then I can figure it all out later...right? Isn't that how everyone does it?
Well, I came to a realization that "hey, these are not typical case fans, I should probably be worried about, I don't know...power draw? How to split fan headers? Fan hubs?"
By then, I was sitting with 12 fans, so I started doing internet research, which is 100% accurate 100% of the time, of course. I figured, why don't I send an email to Noctua. Let me list out all of these different brand components I have. Surely, manufacturers love to figure out other manufacturers' products on my behalf.
As I wrote about Thermaltake Fan Hubs and Asus motherboards (specifically the Crosshair VI), I came to the realization that I will most certainly get 1 of 2 responses:
1. Generic response: we cannot talk about compatibility with other components.
a. Generic solution: we recommend X product with this model
b. Generic solution 2: contact X, Y, and Z and hope you can piece together enough information for an answer. Here's some basic specs of ours.
2. No response. Wait for a week. Give generic response 1.
24 Hours Ago:
I saw an email from Noctua in my Inbox. I thought, at least they were pretty quick, here comes the generic-response-of-nothing-useful.
Or so I thought.
I received a reply from Mr. Emanuel Fankhauser of Noctua's Support Team. It began with an apology for the delayed response, and a reason as to why. They had to do some research. As I scrolled down, my jaw scrolled down as well. Emanuel included a photo of the Asus Crosshair VI with fan header locations. He included details, such as power output, and noted the motherboard fan headers were all PWM, unlike some other motherboards from Asus or other manufacturers.
He included Noctua fan specifications, that they would absolutely work with my motherboard, but more importantly, how many per header so that they operate, and not burn out motherboard headers. I mean, I've built a bunch of PCs but never really considered fan voltages, Watts, current. In the old days, there were no RGBs, PWM, and fans just worked.
Furthermore, he informed me typical fan hubs may not work, even SATA powered ones, like the Thermaltake Commander FP 10 port that I have.
His responsiveness, courtesy, and knowledge should be an example for PC component makers.
So, if you make fans, and your fans meet specs, good for you. But hire people like Emanuel to prove your product is great and you'll get 5 stars every time.
YMMV, but I hope all of you who needs support (not just RMA), run into a Noctuan.
September 2017 · Electronics · verified purchase