Bests & Worsts Reviews from Amazon

Despite the enclosed brochure with tiny tiny writing stating these bulbs are engineered for "frustration free setup" I found it the exact opposite. I clicked them 5 times to reset and try again, I clicked them 10 times to reset and try again. One thing I did notice, besides them not paring my my alexa app or my dot, was that the plastic base got very hot. Maybe its little brain was about to explode or something, but these accursed bulbs didn't ever connect. I sent back the first one then they sent me a replacement, which also didn't work. I got on chat with someone from India and they regretted my frustration so much that they sent me another one for free.... at least they work as light bulbs. Fortunately my first bulb was included with my dot purchase, and I sent it back. Now I have the replacement which I was going to send back along with the "smart plugs" which also wouldn't connect. Alexa was no help and actually stated "I can't help you with that" so don't expect too much. Maybe you'll be one of the lucky people who gets these to work, but so far none that I've gotten have worked after repeatedly trying to pair them. My advice : Don't. UPDATE: after speaking with customer service (yes I went that far) I was informed that there is evidently some kind of software problem that prevents paring. You might think they'd tell you this when you bought it? No not your friends at Amazon. So they're supposed to email me when that software issue gets resolved. In the meantime I have two "smart" light bulbs that work as light bulbs but I really want the pretty colors and the ability to turn them on and off from miles away. Waiting, waiting, waiting. Take this into consideration when you buy this faulty pos. Update number two; for some reason I tried to pair the lightbulb again with my Alexa and it actually worked this time!!! So I am adding several more stars to my rating. I don’t know what kind of mysterious Internet magic happened but I did not get an email from Amazon Telling me the software had been updated. I don’t expect miracles But somehow this happened and I now have two bulbs that work. Color me surprised!