Bests & Worsts Reviews from Amazon

I bought a Pro Bike Tool Bike Pump with gauge in 2015 and have been very pleased with it. Recently, the Schrader connection on the hose started showing signs of wear, probably because I’ve had so many flats. I filled out the warranty claim form and receive an immediate response. I was offered a replacement or a refund. Since I really like the pump, I elected to get a replacement. To my surprise, I received a CO2 inflator exactly like one I ordered about a year ago. We figured out that since my order was done so long ago, the replacement order on Amazon defaulted to my most recent Pro Bike order. No problem, keep the CO2 inflator, order a new pump and they refunded my purchase. Great Service, they absolutely live up to their guarantee and they make a great pump. The new pump has a cover over where the hose attaches when the hose is stowed. Good improvement but I never had a problem with the old one. I must emphasis the great service, I don’t think Roxanne ever sleeps as I always got an immediate response to my emails no matter when I sent them.