328
people found this helpful, as of 2023
ranked #73,696 most helpful
out of 571,544,897 reviews
★★★★★
Superb Customer Service. When is the last time they write a firmware just for you! A++++++++
Great speaker. Superb customer service.
I bought several portable speaker before but they all come with annoying voice announcing features. They drive people crazy. This speaker also has the voice announcing too. But upon contacting DOSS customer service, they gave me a firmware update to remove it. It only took 15 seconds to do and now it is perfect. I emailed them Friday night, and I got the firmware back by Saturday morning. Amazing customer service.
The speaker is great too. It looks beautiful, very well built. The bass is good for a little speaker. I cannot be happier. Thank you for a great product and superb customer service.
June 2016 · Electronics · verified purchase
the product in question
DOSS Bluetooth Speaker, SoundBox Touch Portable Wireless Speaker with 12W HD Sound and Bass, IPX5 Water-Resistant, 20H Playtime, Touch Control, Handsfree, Speaker for Home, Outdoor, Travel-Black
4.6★ · 77,924 ratings, as of 2023