Bests & Worsts Reviews from Amazon

I bought this set to replace an old canner (sans lid) that had belonged to my grandmother and I wanted to make a batch of apple butter. It arrived promptly, I washed it all and made a huge batch of apple butter and brandied pears. While washing the canner and jar rack/lifter, I noticed a spot on the lid where the enamel had flaked off and the jar rack was rusted! I wasn't horrified, but concerned that after one use it looked worse than my grandmothers old pot. I contacted Granite Ware via email--they were fantastic! They shipped me a new canner and rack (the blancher and strainer were perfect) in record time. I canned blueberry jam this weekend and the enamel is perfect and no rust on the rack. I must say, it is always a relief to deal with a company that will replace an item without delay, questions or redirecting blame--sometimes there is just bad product and once replaced everybody is happy. I would buy Granite Ware again in a heartbeat. I KNOW this company will backup their product 100%. To me that's a sign of quality.