833
people found this helpful, as of 2023
ranked #14,695 most helpful
out of 571,544,897 reviews
★★★★☆
SHARK ROTATOR LIFT AWAY TRUE PET VACUUM QUIT WORKING AFTER JUST 4 MONTHS AND 24 DAYS OF LIGHT USE.
Shark Rotator Powered Lift-Away TruePet Upright Vacuum, Bordeaux (NV752)
UPDATE January 9, 2020 I am upgrading my rating from one to four stars. I would even give it 4-1/2 stars. This vacuum would have received a solid five star rating had I not had to return the first one I bought when it died on me in less than 5 months. I would definitely recommend this vacuum, now. I use it daily on the carpeting in my home and every other day on my sofa and upholstered chairs and ottomans. My medium hair cat sheds fur all over the place but this Shark Rotator True Pet vacuum cleans it up in no time.
UPDATE FEBRUARY 21, 2019 The replacement Shark Rotator vacuum that Amazon sent me is still going strong. I haven't had any issues with it. It is a very good vacuum and I no longer regret purchasing it.
UPDATE APRIL 29, 2018: I'm so glad that I ordered this vacuum at Amazon.com. After my Shark Rotator vac stopped working less than 5 months after I purchased it, a Shark Ninja customer service rep wanted me to pay for them to ship me a new motor housing part. That didn't sit too well with me so I contacted Amazon and the Amazon customer service rep sent me another Shark Rotator and arranged for me to ship back my non-working vacuum, FREE OF CHARGE. If it wasn't for AMAZON, I would be out additional money. I am grateful that AMAZON.COM stands by the products that are sold on their website. AMAZON.COM customer service deserves a 5 star rating.
This Shark Rotator vacuum stopped working after just 4 MONTHS and 24 DAYS. I purchased it on amazon for $262.34, received it on December 2, 2017 and it died April 26, 2018. I have a small apartment and one medium hair cat so this Shark vacuum was NOT used heavily or even daily. This was supposed to be a replacement for a Bissell Cleanview Helix vacuum that I had for over 10 years that was STILL WORKING, when I gave it away. The only problem with the Bissell was that it was too big to go around and under some of my furniture.
I called the Shark customer service and was told that I would have to pay to replace the motor housing part. Why should the customer have to pay for a vacuum that conks out in less than 5 months? The SHARK CLEAN company clearly does not stand behind it's vacuums. I regret buying this Shark vacuum and would not recommend it to anyone.
April 2018 · Home and Kitchen · verified purchase