Bests & Worsts Reviews from Amazon

This is going to be a pretty lengthy and thorough review. As the title states, it served its purpose. I bought this pillow because I'm recovering from a double lung transplant and I need to lay at an incline to make it easier to get in and out of bed. The 12 inch hight is perfect for that, as I needed it as high as possible. After unboxing it, and removing it from the sealed bag, it expanded almost immidietly. It took about 45 minutes for it to expand to its full size. I didn't notice any chemical smell to it and didn't have to "air it out" before using it, so that was a good thing. 5 stars for shipping, packaging, and odor control. I sleep in a full size bed with my boyfriend, and the pillow took up exactly half the bed space. It's no biggie because it isn't anymore space that a regular pillow would use. In terms of firmness, it wasn't what I expected. On a scale of 1-10, 1 being the least and 10 being the most, I would put it at a 7.5. It didn't have that cushy cloud feeling I would expect from memory foam, it's more dense than I would like and when I was laying on it, I didn't sink into it. On one hand, that's a good thing because due to the transplant, I don't have the strength to pull myself out of a sinkhole formed in a pillow. However, once I am healed, I don't see myself continuing on using it because it isn't the most comfortable thing. When the wedge is placed vertically against the wall and used as a back support while being seated, it feel like I'm leaning directly against the wall with a blanket against it. So it's a soft feeling, but again too firm to sink into it. 3 stars comfort level: No cloud-like cushy feeling for me. In terms of pain relief, it was intended to relieve some post transplant pain in my chest area, and it did. But because it's so dense and didn't adjust to my body I wake up with neck and shoulder pain, as if I've been sleeping on the ground. I had to knock 2 stars off for that. 3 stars for pain relief: It relieved my surgery pain but it replaced it with neck and shoulder pain. For reference, I'm a very small person, (5' 100lbs.) so it may just be that my upper body is too light to sink into this pillow and maybe to someone heavier it would be perfect fit. Both of my parents tried it out and they both said it felt like the pillow molded to them. For reference, my mom is 4'11 and 120 lbs. and my dad is 5'7 165. My dad fell in love with it, so I will end up giving it to him once I'm fully healed, as I suspect that it could help with his sleep apnea. For the price, will likely buy again. I hope this review was helpful in making your purchasing choice!