Bests & Worsts Reviews from Amazon

The "five stars" is for the movie. I bought the "Blu-Ray + DVD + Digital HD" package from a retail store and chose to receive my HD video through Amazon. If I could rate the process for redeeming the digital HD, I'd give it one star. If you redeem your video through Amazon, the video does not show up in your digital library. Instead, you get an account credit for the price of the digital HD version on Amazon (just under $20). To redeem your video, go to this product page and "purchase" the video. The button you click will say "buy" and will have the price on it, but you won't be charged. Your account credit will be used to purchase the movie. This isn't intuitive. I spent over half an hour trying to figure out why my video wasn't showing up in my digital library, which is logically where it should be. What makes this worse is that first you go to a Disney website to redeem the code that's inside the DVD case. When you do that and select Amazon to receive your video, you get an Amazon-specific code. The Disney website also includes an option to "link" a Disney account to your Amazon account. In trying to figure out why my video wasn't showing up in my Amazon digital library, I thought I might have to create a Disney account and link it to Amazon. So I created a Disney account and it indeed showed my code as redeemed, but it still wasn't in my Amazon library. I linked my Disney account to my Amazon account, thinking that would help, but it still wasn't there. I figured out that the Amazon code basically gives you an account credit by finding some screen in Amazon's navigation (it's so far tucked away I can't even find it again) that shows you the balance equal to the price of the digital HD version. This balance is specific for digital video purchases. I'm not even sure if you have to purchase this movie to use the credit - I might have been able to use the credit to purchase the digital HD version of Rogue One - I don't know. But that's how it works. If anybody who has control over this process is reading, it's confusing because: 1) You first go through a Disney website and it's not clear if you should link your account to Amazon or not 2) Your movie doesn't show up in your digital library 3) The screen showing your account credit for digital videos is hard to find 4) To redeem your video, you click a button that says "buy" and has a price on it.