Bests & Worsts Reviews from Amazon

Absolutely do not buy this product. Great in concept but until they update the software to hold the wifi settings in the event of an intermittent power supply or intermittent wifi signal, the product is worthless. Every couple of days the product goes offline, the lights kick on/stay on and you have no control of the device unless you climb a ladder and manually reset the entire device. Ring has not been helpful at all in addressing this issue. The Ring Doorbell Pro does not have this issue so it is shocking they released the floodlight cam with this glaring flaw in design. Update: Ring has responded to complaints regarding the software issues and the product is working significantly better. No wifi connectivity issues and a few other glitches have been fixed. Only complaint is that customer service talked to me like I was clueless when they in fact had no idea about their own problems - once escalated a person with some sense help direct the issues to engineering for reprogramming.