291
people found this helpful, as of 2023
ranked #89,299 most helpful
out of 571,544,897 reviews
★★★★★
HP Printers--Read this First!!
There is an incompatibility between Windows 7 64-bit and many HP inkjet printers. Here is how to solve it:
Following the C-T-G instructions, "install" your printer without connecting it. It may prompt you to download a driver from Microsoft. Choose a printer driver for the correct series (ie: choose HP720series driver for HC722C).
Then download and install 3 patches from this HP web page:
[...]
Continue the C-T-G instructions for installing the adapter cable.
It should work fine now, and you can even turn on spooling and the other features now.
I gave this one star to get attention. Please click on "yes, helpful" to bring this to the top where more people will see it. If I had not found this cure, it would have remained one star and gone back to Amazon. Now it's performance is 5 star. BTW, I hope that tech support at C-T-S eventually learns this so they can be helpful.
February 2012 · Electronics · verified purchase