Bests & Worsts Reviews from Amazon

12/16/2017 I just got a new one. I got it to work with propane and it is cool. BUT the electric start won’t work. The gasoline also works fine , just that I need to use the manual pull start which is a pain. Called support and they think the solenoid which powers the electric starter is bust. The quality control on this product before it got shipped out is way below expectation for a product that cost me close to a thousand bucks. 1/10/2018 I am waiting for a few weeks now to get the replacement parts from the support folks. I had to call Pulsar again to remind them to send the parts which they forgot to send. 1/31/2018 They sent me a new starter kit, not just the solenoid. I had to spend a hour fixing the new solenoid. Even now the e-start wont work. Called Support, now they are going to send me a new battery. 2/25/2018 They sent me a new battery which turned out to be an incorrect model. But the one they sent does start the e-start feature. Now waiting for the correct model of the battery, three months after purchase. All said, it powers up my home when it runs . But for all the initial troubles of getting the e-start to work, I plan to keep it. 3/9/2018 - The march Nor'easter caused outage for the past day and a half. The generator has been working great and powering our home for the past 36 hours and still running as the outage continues... A full tank of gas (6.6 G) gave 18 hours of run time (2 refrigerators, furnace, a few lamps and last but not the least, the internet and computers).