500
people found this helpful, as of 2023
ranked #36,328 most helpful
out of 571,544,897 reviews
★★★★★
Awesome product with great customer service!
I purchased these headphones almost 6 months ago and have used them almost daily ever since. They are comfortable, the sound quality is great, and they look good too! I am a huge fan, the only reason I am not giving 5 stars is because I have run into an issue with the headphones within the last couple of days where they absolutely refuse to charge. The light will show red (charging) for maybe two seconds, and automatically switches to blue (completion of charging), yet still no charge! I'm so sad because I have loved them so much. I contacted the seller, and will update my review once feedback on the issue is received.
Update: Customer service responded in less than 12 hours and offered to send out a new pair to replace the ones that now won't charge. The representative was very nice and extremely helpful. Would buy again without hesitation.
September 2017 · Unknown · verified purchase