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264
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ranked #104,687 most helpful out of 571,544,897 reviews
★★★★★
Nice laptop; Be Aware of Battery Conservation Mode in Lenovo Vantage
I have only had this laptop for about a month. Overall, I really like it so far and have had no trouble transitioning from Windows 10 to Windows 11, although I don't give this machine a lot of tasks; it's my travel computer and my bedside companion. I did have a concern about the battery charging, though, and I want to alert people to the issue. If you don't want to read this review any further, just please remember to keep the Lenovo Vantage software on your computer in case you need it. First, the laptop ships with a charger that is a small brick with a cable that has a three-prong wall plug and another cable that connects to the USB-C port on the laptop. I used the charger and the battery charged up to 100% with no problems. I had my battery set to "Battery Saver" in the Windows 11 system settings. The laptop does have the older type of round charging port, but you have to buy a separate charger to use it. So that's what I did; I went to the Lenovo site and bought that charger---which by the way, is not too lightweight itself, but at least it's more manageable for use on trains and such, and it has the two-prong wall plug. So last night, I decided I had better make sure the additional (travel) charger worked okay. I noticed, though, that my battery was only charging up to 60% of capacity. The charger was powering the machine, but the battery wasn't filling up. I thought maybe the charger was defective. At that point I switched to the charger that came with the laptop, but with that charger, also, the battery wasn't charging beyond 60%! Oh, no! At that point, I thought my laptop must be a lemon. I downloaded an additional software from the Lenovo site, Lenovo Diagnostic Tool, and ran a test on the battery. The battery test failed! I remembered that another Amazon customer who had reviewed this laptop had complained that he couldn't charge his battery beyond 60%. A Lenovo representative responded something about a setting that prevented full loading of the battery to extend battery life if the laptop is kept plugged in. I looked for that setting in the Windows battery settings, and changed my Power Mode setting to Best Performance, but that didn't help. I could find nowhere in the Windows Settings to get the battery to charge more fully. Eventually, I looked in the Lenovo Vantage software, under More Settings, and found that my machine had been set (not be me, I swear) to Conservation Mode. This setting is only in the Lenovo Vantage software, and is NOT the same as Battery Saver in the Windows settings. Once I changed my laptop from Conservation Mode to Rapid Charger in Lenovo Vantage, my battery started charging again. The purpose of Conservation Mode is to conserve the life of the battery if the laptop is continually kept plugged in. Because that's how I use the laptop, I will continue to use Conservation Mode, but will try to remember to switch to Rapid Charge mode if I want to take the laptop to another location without taking along a charger. I suspected that the travel charger I purchased separately had somehow triggered the computer to convert from Conservation Mode to Rapid Charge, but that is not the case. If the computer is in Rapid Charge mode, either charger will charge the battery to 100%. If the battery has a charge of less than 60%, and the computer is in Conservation Mode, either charger will charge it to 60%. If the battery has a charge of between 60% and 100%, the computer is then put into Conservation Mode and plugged into either charger, the computer will be powered by the charger but the battery will not be further charged. I hope this review is helpful.
May 2022 · Electronics · verified purchase
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