Bests & Worsts Reviews from Amazon

**** revised at bottom **** I'm concerned. I've ordered and received maybe 80 of these batteries. I originally got some batteries and the 8-Bay charger. I liked them enough to order more and get the 12-bay charger. But after a couple of charge cycles, I'm not happy. 4 of the AAA batteries won't charge at all. When the first one died, I didn't think anything and threw it away. Bad luck. But now 3 more of the AAAs are dead. So far, none of the AAs have died, but I don't use those much, and haven't really put them to a test. I'm primarily using these for a popular small LED "puck" light that is sold by Costco. Several days ago, I used the "contact us" form on the EBL website and haven't heard a thing. I hope these things don't keep dying, as I spent plenty of $$$ trying to avoid buying alkaline batteries. **** EBL contacted me based on the poor review and graciously agreed to replace the defective batteries. Thank you. What I've subsequently found out, by myself, was the batteries were not defective, just discharged too low. For the most part, the batteries were being used in LED puck lights, sold by Costco, that are remote controlled. Because they are always drawing a tiny bit of current for the remote control, the batteries discharge over a period of time. If allowed to totally drain, the EBL charger would not charge them, and they appeared dead. I've found that this behavior is quite common, and it's best if rechargeable batteries are not allowed to totally discharge. Of course, you are normally made aware that a battery needs recharging by the fact that your device doesn't work. What's the chance you caught each battery when it was "just about dead"? THE GOOD NEWS IS THAT YOU CAN EASILY REVIVE THESE BATTERIES, AND BRING THEM BACK FROM THE GRAVE. The trick is to manually give the dead battery a tiny charge, just so it isn't at zero volts. Then, the charger will will welcome the "dead" battery and charge it normally. HOW? Take a good batteryand touch the + end to the + end of the apparent dead battery. Also connect the - ends together with a short wire. After about 30 Seconds, the dead battery will have enough charge to be recognized by the charger and can now be charged and used normally. I've read that, on really bad batteries, it might take two 30-second treatments. If you ask me, the "smart" chargers should do this little trick themselves!