328
people found this helpful, as of 2023
ranked #73,844 most helpful
out of 571,544,897 reviews
★★★★☆
Love the camera, waterproof, inexpensive but CUSTOMER SERVICE STINKS SO MUCH!!!!!
I heavily debated for months getting a cheap, Chinese knock off like the ones right here on Amazon you have probably scene with random names like "Chinaface" and "ODRVM" and "Apeman". Those prices ranged from $50-75 then i came across this Hero+ LCD e-commerce packaging one for $158. What is really strange is that this same modeled listed as "WIFI enabled" sell for over $200 and this product new is $300 but i called GoPro directly and they dont even sell it anymore just through Amazon or vendors.
So i felt that was a good background for others researching heavily like i did. To the camera:
Pros:
- inexpensive
- waterproof
- awesome clear picture
- It DOES NOT come with the backdoors - skeleton (for audio), the original waterproof one not touchdscreen and touchscreen for underwater but i called and they sent it to me for free because they don't sell it anymore. It did come with the waterproof casing (people on here said it didnt though so it could be different)
- small and lightweight
- reputably USA brand (worst customer service ever though, thats below)
Cons - there is actually alot but i would still recommend this camera
- Customer Service - after playing around with it today i had a ton of questions, i spent 1 hour, 40 min waiting for customer service to pick up. I had two phones going with different options i selected. I finally spoke to this Indian guy, very tough to understand him, he put me on hold 2-3 times as he didnt know the answers then we got cut out but the line didnt hang up its like he pretended to just not be there. So i hung up and waiting 30 min then i called again. I then spent over 2 hours waiting!! I actually googled "awful GoPro customer service" then a ton of websites popped up of customers recently as of IN THE LAST 24 HOURS saying how awful they are and how long they waited. So i eventually talk to someone then i wanted to plan a call later today as i was busy and i knew i would have time later. So he said he would call in the next 2-3 hours later, he never did.
- Camera doesnt include all back doors but i put it in Pros up top as well but i had to call and alot of people have said this product could be used but Amazon saying its new
- The camera comes with GoPro quik - which is movies you only can make 60 secs and it selects random footage and pics which i dont like but it did make a cool random 60 sec videos
- If you have a mac and use Movies/iMovie you will like it much better than GoPro studio or you can play around with it for a while and end up really liking it but i think Movies on Mac/iMovie is great
So overall, i tried to include everything i could to help you on your researching journey of GoPro/other action cameras.
* I attached two pictures to make it extra helpful for you to see the product
**Please click "helpful" to spread this review and it also encourages me to write more reviews :)
*** If you have any questions, i would glady help :)
July 2017 · Electronics