Bests & Worsts Reviews from Amazon

Breville is known for its outstanding quality and product design. I have a number of Breville products and love them. So when I needed a new microwave, I did the usual extensive research, but was instantly attracted to the Breville. The design is outstanding. I feared I wouldn't like the interface, but it's frankly exquisite, easy to use and intuitive. But, after owning it for just three weeks, all the lettering on the 'Start' button started flaking off, probably from light contact from fingernails as the button is pushed. For $300, twice the cost of other brands of similar size, I'd expect the buttons to be nearly impervious to minor wear, especially after minimal use over 21 days. At first glance, this is a microwave that looks like Apple designed it. But Apple wouldn't outfit a product with a button that deteriorates merely by touching it. I've contacted Breville support and was offered warranty coverage. Instead, I'm returning it. If its primary button is of inferior quality, what else is? I'm not waiting to find out. Breville, I expected better. ------- UPDATE: I have compared 'Start' buttons on Breville microwaves at two local stores that carry it. The buttons are entirely different. At one store, the button is smooth and feels like plastic, like the one on the microwave I had. At the other store, the button has ridges and feels metallic. The printing is buried in the ridges, and the button feels/looks like the Stop/Clear button. I expect the printing does not wear off the metallic version. So I bought the one with the ridged button. And it hasn't deteriorated. I'm updating my rating from 2 to 4 stars. It's an outstanding microwave. But be careful. If you buy one and you can't feel ridges when brushing your finger across the Start button, return it for another, if you're fond of the printing on the 'Start' button. 2020 update: It's years later now, and the button with ridges looks as perfect as day 1.