Bests & Worsts Reviews from Amazon

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234
people found this helpful, as of 2023
ranked #126,843 most helpful out of 571,544,897 reviews
★★★★☆
Ok entry level, has annoying quirks, gets "stuck" OFTEN
While this seems to be a great entry level not vacuum, the most frustrating thing I've experienced is that it gets stuck in corners and can't seem to find it's way out, or it will get caught on something odd. You can't leave it to run while away because of these quirks. It won't find it's way home if the base is in another room either. Cleaning wise it has done a decent job and I'm very satisfied with that. It's not quiet by any means, minor annoyance. It's quieter than a regular upright and louder than a small fan. Will update as time progresses. Update 11/08/22: photo added where it got stuck, twice, in a corner with plenty of room and open space, with app telling me it was "at the edge of a cliff". Oookay. It's like a child, you can't leave it alone. I'm now looking into other brands and seriously considering returning it. I don't want to babysit this thing. Update 111622: I did end up returning it to get the upgraded J7 that has mapping features. That's what I wanted in the first place but I was not well enough informed. I ended up purchasing from Bestbuy because what I see a lot in the reviews here at Amazon are a lot of "did I get a dud" or a lot of "it was fine until a month later" which indicated to me that Amazon is not handling returns correctly. Or simply sending out returns without proper testing in order to turn that profit. I don't see very many of those kind of reviews elsewhere. I think the problem is Amazon, not the manufacturer. I do like the j7 a lot better with the mapping features. It is a lot more quiet than this model as well. It doesn't get stuck either. That little Dobby will fight with the obstacle until it's unstuck.
November 2022 · Home and Kitchen · verified purchase
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