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816
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ranked #15,227 most helpful out of 571,544,897 reviews
★★★★★
This DOES work with Verizon - but not always out of the box...
I bought the watch fully expecting to simply add it to my Verizon account through the set up in the Watch app. That's how it's supposed to work but when I tried, I got the message from Verizon that my watch is not compatible with Verizon (like several other reviewers have posted here). I knew that was wrong since these watches are not network dependent so I called Verizon. I spent nearly an hour on the phone with 5 different reps only to be told by the last one that my watch was, in fact, not compatible and that I should return it and buy one from Verizon. I still didn't believe them and decided to try one more time with my local Verizon store. The guys there were fantastic (Boylston St in Boston). They filed a trouble ticket with Verizon and 48 hours later my watch was recognized by the Verizon network and I could set it up. I'm sure all Verizon had to do was to whitelist the IMEI in their database and I can't understand why the Verizon CSR's on the phone couldn't figure that out. Seems the store guys have better access to tech support from the mother-ship. Don't be concerned about buying the cellular Apple Watch here, through Amazon. If you get one and it isn't recognized by the network, don't bother calling Verizon, just go to your local Verizon Store and they can get it working.
November 2018 · Unknown · verified purchase
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