Bests & Worsts Reviews from Amazon

Update: After I posted this review, Shuttle Art contacted me and apologized for my experience. They also asked if I would let them send me another set to give them another try. I was surprised by a company that cares so much about their customers, and that they want to build goodwill. Anyway, after using the new set for over a week, I had none of the problems described before. Also I tested all 120 pens and none of them were dry. I'm very happy now with this set, and like I said earlier, 120 different colors makes a great collection! So I have changed my rating from 1 star to 5. Shuttle Art takes care of its customers. I started using these last week. I was really excited to try all of the different colors and types. However, I've had three annoying quality issues come up. First, the band the keeps the 4 packs together broke. I wasn't over-stretching it, just putting it back on. No big deal, I used a stapler to fix that. Next, I opened one of the packs and two adjacent pens' caps were broken off at the clip and cracked, so they were useless to keep them fresh. I tried using scotch tape on those. But what happened today is what prompted me to leave this review. I was using a dark blue pen, and the metal tip fell apart and I ended up with ink all over my hand and on the book I was working on. I just want to note that I am not "rough" on my supplies. I was using them just as any adult would. If one or two of these events had just happened, I wouldn't have written. But all three? I am not at all impressed with the quality. It's too bad because otherwise 120 different colors makes a great collection and the pens I did use worked very well.