Bests & Worsts Reviews from Amazon

I encountered the same delivery problem as 2 other reviewers. When it arrived, the box was slightly damaged. While I did not notice until I finished the assembling the bike, there were cosmetic damage (2 end caps on the seat rail) on it. The reason I did not take any star off is because of the great customer service. After I call, the representative instructed me that the parts would be replaced. Although I have not received the parts yet, I feel the company would back its product. Pros: Easy to assemble (about 2 hours with one person) Great features including anything you are interested about your workout Very quiet - I can watch TV in normal volume Comfortable seat Easy seat adjustment for many body size Speakers are decent Adjustment on the base for uneven flooring Attractive design Love the ability to mount an ipad or kindle fire without additional accessory Love the dual display because I can watch movie on my kindle fire and still keep track of progress Auto shut off after you stop exercising Reasonable price base on features Cons (maybe more personal preference) LCD display is a little bright especially in a darker room; wish I can adjust brightness Slight side to side shake on the seat when pedaling hard Fan is too weak even at maximal strength USB charging slow (for my 8.9 kindle fire HD). Wish the water bottle holder in the front, but the holder is larger enough to put your phone and other items Other thought: I hope this will stand the test of time. I intend to keep it as long as possible. I will update if there is any durability problem.