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504
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ranked #35,790 most helpful out of 571,544,897 reviews
★★★★☆
Awesome and worth the money in many ways, BUT BEWARE OF CONSTANTLY CLOGGING FILTERS
I initially was waffling a lot between buying a more expensive motion sensing unit, or a standard one. I also did a lot of research online as well as talking to our plumber, who works in big buildings all around NYC. While he didn't particularly have an opinion on motion vs non-motion, he did have Moen on his short list of 3 brands that are worth buying. I read a guide that for deep sinks like ours, we shouldn't use a high-arc faucet because of splashing. Well, phht, I ignored that, and decided to spend the extra money for a motion sense unit. The decision was between this one and another major maker that you likely have seen here. I read complaints about the other one, and a family friend had nothing but complaints about theirs. I also liked that this had features the others didn't such as the front/top sensors that dont require actually touching the unit, which would defeat the whole purpose for me when I have dirty hands/arms. Fast forward now that I've owned this for months and man, we're SO happy with this purchase! The high arc is great because now we can easily put pots underneath to fill, and don't have a problem with splashing as the guide warned in our deep sink. The motion sensing is flawless in dark or light conditions, no more dealing with dirty hands touching the faucet, and then having to clean the faucet (kind of ironic to clean what cleans you, but who wants raw chicken on it?). And this is great for kids who forget to turn off the water or turn it to hot accidentally....leave it on the temp you want and dont mess with it. TIP: purchase the plug-in adapter. The battery pack is not strong enough for the sensor to work well. I thought the faucet had a problem, but read elsewhere that the batteries arent strong enough. We bought the adapter and it works like a charm. UPDATE 5.11.16: Things were fine for the first several months. Then the water flow would severely reduce. Note that we live in a 100 unit building in Brooklyn built in 1924. Troubleshooting showed it was because the small screened filters in the hot and water lines were clogged with dark debris (see picture). Now it seems to happen every few days to a week, meaning having to go under the sink, strain my back, disassemble each line and scrub the filters. I've reached out to Moen to see if there's a workaround. If I remove the filters, I assume this will just send the crud 'upstream', clogging the faucet head, or getting in the water we consume. The issue isnt Moen's fault, probably old plumbing lines, but I wish I would have known of a more "old line friendly" faucet before getting one with these microfilters.
February 2016 · Tools and Home Improvement · verified purchase
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