Bests & Worsts Reviews from Amazon

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524
people found this helpful, as of 2023
ranked #33,444 most helpful out of 571,544,897 reviews
★★★★★
Yeah, it works with Macs
I read all the reviews saying it doesn't work with a MacBook Pro. But I thought I was smarter than those other guys, so I ordered it. When the scanner arrived, I downloaded and installed the Mac-specific drivers and software from the Canon website and set it up. I was able to see it in Printers and Scanners, and the IJ Scan Utility worked, too. So, I slapped a photo on the bed and hit scan. Nothing. I rebooted and tried again. Nothing. I deleted the apps and started over. Everything looked fine on the software side. Still nothing when I actually tried to scan something. No noise, no movement, nothing. So, I began to pack it up for return to Amazon. That's when I noticed that the "travel lock" on the bottom of the scanner was still engaged. It actually took a bit of effort to unlock it. I plugged the scanner back into my MacBook Pro, and BINGO! Works like a champ. For what it's worth, I honestly think that may have been the problem for many of the folks who couldn't get it to work with their Mac. It is easy to overlook the locking mechanism on the bottom, and the scanning software doesn't give any error messages stating that the scanner is locked.
September 2019 · Office Products · verified purchase
the product in question
Canon CanoScan Lide 300 Scanner
4.2★ · 4,328 ratings, as of 2023
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