Bests & Worsts Reviews from Amazon

I was actually looking into buying another Wacom (I've had several) for around $350, when I thought I'd take a look at these "cheapies". I didn't expect much, but I was really surprised! There were two things I was most interested in... First was the Report rate... my Wacom (admittedly it was a low-end model for a Wacom) had a very annoying lag in the pen, and second was the drawing area. I was accustomed to a small (6x4) drawing area with my Wacom, and thought the G640 would be perfect. Much more compact, yet with the same drawing area. I didn't miss the buttons since I never used them anyway. When I got it the first thing I noticed was that it was warped. But I tried it, and when I held it in my lap, like I usually do, it didn't bother me. However, on the surface of my desk it was a real problem. Personally I think the thing is just too thin. I quickly noticed that the size difference really did matter. While the drawing area was the same, the overall size was very awkward for me. This, I knew, would cease to be a problem as I grew accustomed to it. Just something to take into consideration. I had absolutely no problems getting it up and running. I read the instructions before receiving it, and followed them to the letter. Drivers downloaded and installed as smooth or smoother than most anything I've ever installed. The feel of the pen is smooth and very precise, and there is virtually no lag at all! It basically outperformed the much more expensive Wacom all around. I do photo restorations mostly, and needed real tight precision, and this little tablet absolutely did not disappoint in that department. The pen was a little lighter than I'm used to, but I can get used to that. All in all, for a $30 tablet, this thing is great! The only problem was the warping. Now for the biggie.... I have NEVER had such good customer service from anyone! They sent me an email, just to see how I was doing with it, _before_ I notified them of any problems with it at all. So I told them of the issues I had, and in the return email they fixed it. All of it. I am one VERY satisfied customer! I quite frankly don't understand why some people were so unhappy. Anyway, thanks to their customer service I'll soon be replacing my G640 with one of their bigger models.