Bests & Worsts Reviews from Amazon

according to people

292
people found this helpful, as of 2023
ranked #89,001 most helpful out of 571,544,897 reviews
★★★★☆
Just didn't last very long (AT FIRST)
I have been using this charger for exactly three months to charge two Android smartphones (LG G2 & Samsung Galaxy S4), an iPod touch, a set of bluetooth headphones, and a bluetooth Jam speaker. The first several weeks I used this charger, I was delighted because it took up very little room on my desk and nicely removed the clutter of chargers clogging my outlets, freeing me from having to buy electrical outlet strips to accommodate my increasing number of devices. That was then. Now, two or three of the ports don't charge anymore. The other day, the end ports were no longer charging my devices, so I tested the cables and devices by plugging them into a different outlet with their respective charging cords, and they began charging immediately. Today, however, it appears that those ports work again but others don't work. Nowadays, I have to spend a few minutes plugging and unplugging cords to test which ones will charge a device. Frustrated, I bought a HiMobiler five port USB charger here on Amazon. It works perfectly so far. We'll see if I have the same problem three months from now. I am sorry, but I cannot recommend this device for the long term. Five stars for how wonderfully it worked for three months, minus two stars for the problems (and because I'm being generous and don't wish to give a one or two star rating). Thank you for reading. ___________________ UPDATE TO MY ORIGINAL REVIEW __________________ Not long after I posted my review, someone from the company contacted me and asked me to provide the serial and lot numbers of my device to them in an email. They were really apologetic and courteous, demonstrating concern and dismay that it didn't live up to standards. They apologized several times for the inconvenience, educated me on "cycling" the device off and on periodically to maximize (I think) the charge that can get cycled down when several devices of different battery powers and drains were plugged into the device simultaneously. Then, they sent me a brand new device, free of charge, and wrote me two more follow up emails to make sure I wasn't having the same problem again. The replacement device works better, but not 100% perfectly. Every now and then, I find that one of the devices did not charge in its port. When that happens, I simply switch that device and its cable to a different port. Therefore, I always keep one port empty for swapping. Despite this minor detail, the device fulfills all of my charging needs. Regarding other reviewers indicating clutter, well, there is still clutter -- after all, you have up to six charging cords attached to six devices on a surface -- but the clutter is contained, and when I purchased six 1-foot cables here on Amazon, it was contained and reduced even further. In summary, I think you should give the device a chance. Even if you get a defective device, the customer service is stellar, and they will solve the issue for you.
March 2015 · Cell Phones and Accessories · verified purchase
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