335
people found this helpful, as of 2023
ranked #71,283 most helpful
out of 571,544,897 reviews
★★★★☆
Great treadmill, but some important things to know.
TL;DR: Great treadmill, very compact, has some quirks to be prepared for!
Like a lot of folks, I had some issues out of the gate with this treadmill. I was able to resolve them and it is now great (I use it several hours a day with no issue), but some important things to know:
1. As other reviewers mentioned, there is an allen wrench included that you can use to tighten the belt if it's slipping to one side or another. If you find the belt slipping, fold the treadmill until the belt loosens, adjust it to the middle and then tighten the side that the belt was slipping towards (2 to 3 half-turns of the Allen wrench).
2. You won't be able to go above a 2 or 3 speed until you have completed a certain amount of walking (I think it's 1 km). Once you hit that milestone, you'll be able to go up to 6. I thought I had a lemon until I discovered this, either on the manual or on their website.
3. If your remote doesn't start the treadmill, just turn the treadmill off and then on again. The remote will then let you start.
4. The app is completely useless - don't bother!
I contacted Walking Pad's customer service early on - they responded quickly were quite helpful, so consider reaching out to them for support if needed.
Happy walking!
June 2022 · Sports and Outdoors · verified purchase