Bests & Worsts Reviews from Amazon

I purchased the BV Light Set from Bikepak USA on a recent Lightning Deal. The price was very attractive, so my expectations were not that high. The package arrived a few days later. Installed the headlight on my wife's bike...it fit well and was bright-enough for night time riding. Tried the taillight......it didn't work. I figured it was another one of those "you get what you pay for" things, so I didn't complain. A couple days later, I received an email from Bikepak USA, asking if I was satisfied with my purchase. Decided to reply and tell them the taillight didn't work. The next day I received a reply, along with a tracking number for a replacement. To say I was impressed was an understatement! Two days later the replacement product arrived. I opened the package to find a complete set of lights. Both worked perfectly. I am amazed that a company would be so quick to respond and provide a replacement product on such a small purchase. Needless to say, I recommend Bikepak USA and will be purchasing from them in the future. Thanks for going above and beyond!