371
people found this helpful, as of 2023
ranked #60,062 most helpful
out of 571,544,897 reviews
★★★★★
Great Product, AMAZING customer service!
This is EXACTLY what I was looking for! Blends my coffee perfectly in seconds. Love it!
Edit: Literally ONE day after my glowing review, my frothed stopped working. Multiple battery changes, and nothing works. It’s dead for no reason at all. Grrrr. It was less than 2 months old.
Edit #2: I messaged the seller (1byone Products) and asked about a possible return on my defective frother. It turns out they have a 90 day replacement policy and a 24 month return policy. Wow! After a simple conversation, they promptly replaced my frother with a new one. They even followed up with notifications when the new one was shipped, a tracking number, and finally another follow up once the item showed “delivered” to ensure I received it and was happy. Double Wow! Above and beyond customer service!
July 2019 · Home and Kitchen · verified purchase