Bests & Worsts Reviews from Amazon

There's a good reason the flow doesn't shut off completely when you use the "pause" function on a hand-held shower. This is a common comfort/safety feature of "medical" showers and is NOT a faulty feature. The small amount of flow maintains the warm temperature of the water in the hose until it is turned back on. Otherwise when you turned it back on after a period of "pause" you would get a brief blast of cold from the residual water remaining in the hose and pipes. The word "Pause" is used to mean the water faucet is in the ON position so that warm water is allowed to flow slightly through the hose. The slight flow of water through the device, maintains the temperature. If the faucet is turned OFF, the water in the hose and pipes will, of course, become as cold as the current ambient temperature in the pipe's location. If the device drips with the faucet off, it is probably defective, but if it drips with the faucet ON, it is probably not defective. A hand-held shower isn't meant to replace a faucet, it replaces the shower head. All of the juvenile posturing over this OLD post is hysterically funny.