Bests & Worsts Reviews from Amazon

I've been through a number of the Pet Spot Bots over the years. If you own kids, dogs and cats you know this gets pretty heavy use. I'm currently on Spot Bot #3. What always gives out is the hose, it tends to develop a hole either up by the handle or down by the connection to the unit. This of course is is you use the hand attachment a lot like we do. After using the auto clean feature, I like to use the wand to suck up the excess water the auto setting misses. The carpet dries a lot quicker if you do. The install of the new hose is pretty simple. I've added some photos to help you out. You will need a Phillips screw driver to remove 4 screws to take the top off. After the screws are off the top lifts up but be careful there is a ribbon cable attached to the control panel. I just unplugged it and set the top aside. Next, with some pliers or similar, pinch the spring clamp from the small hose and slide it up the hose. Pull the small hose off the fitting. I found this to be the tricky part, it's on there pretty good. I ended up cutting the hose up a few inches and tugging it off with some pliers. (save the little spring clamp you will need to transfer it to the new hose) Next you can lift the large hose's plastic end up a little and tug it out of it's holder. It's just pressed in place. Now fit the new part right where the old one was, remember to put the spring clamp on the small hose before fitting it on the barbed connection. Plug the ribbon cable back in and place the top part on and screw it back down. Pretty simple and good as new. A lot cheaper than a whole new unit for about 15 minutes work! See photos they should help (I hope) Edit Update Note: In order to minimize the risk of the new hose getting a hole in the same place, when you wind the hose back up do not wind it on the last tab that holds the hose. Doing that puts a strain on the hose and it will develop a hole again over time. Wind it up like my last photo that will make it so there is no strain on the hose and it will last a lot longer.