181
people found this helpful, as of 2023
ranked #188,078 most helpful
out of 571,544,897 reviews
★★★★☆
Great TV & picture quality for gaming, terrible remote & clunky/slow OS
Before dropping over $1,000 on this, be aware of a few things: the TV itself is fantastic. The picture quality on a self-lit OLED is unreal with the "true black" pixels that don't light up at all, enhancing the black levels in the image. It's especially apparent when you watch a superhero movie with lots of visual effects. OLEDs are meant to be viewable from any angle, and that is certainly the case with this TV. Although, keep in mind that if your TV is directly next to (or across from) windows or doors, there will be a fair bit of glare and reflection falling on the screen (pics shown at angles). Aside from that, this is definitely hands down the best picture quality of any TV I've ever owned.
I use it with my PS5 and this is frequently the best recommended TV for next-gen gaming. It comes with four HDMI 2.0 inputs, future-proofing it for all upcoming games that will run at 4K @ 120Hz. The TV is automatically able to detect the PS5 and turn on the right "Game Optimizer" settings, which you can also change if you'd like. I would suggest watching some YouTube videos about what the best settings are if you're using it with a next-gen gaming console, because there's specific things you need to turn on/off (ex: switch HDR mode to HGiG so that the TV doesn't apply a tone-mapping layer on the rendered image in addition to the PS5 also doing it).
I have the 55" model and there was some assembly required to mount the TV to the base which involved drilling screws, etc. Not the easiest assembly, you definitely want two people to put it together. Setup process was pretty straightforward from there on.
Now, the not-so-good stuff: the WebOS UI is quite slow and clunky. I expect a faster, smoother OS for my 2021 model TV. While yes, this is a significant improvement over the 2020 CX model, it's still slow and laggy. Installing apps is pretty simple and quick, but there's a lot of random bloat on the main home screen. There is a much nicer home "dashboard", but you have to navigate to it manually (hitting the Home button on the remote brings you to the main home screen with all the apps and ads splattered all over the screen). Also, there is no HBO Max app available on this TV (if that's something you care about).
The remote also is pretty bad. You can navigate the menus using the up/down/left/right buttons OR use the remote as a mouse pointer. I personally had to tune down the sensitivity of the pointer because it was all over the place with its default sensitivity. Also, it's very easy to accidentally hit the wrong button when you're trying to hit the Back button or the Home button. The most frequently used buttons to navigate the webOS UI are actually placed in the most inconvenient spots. There's a ton of useless buttons on this remote, and because I don't have actual cable TV (only use streaming apps / smart TV features), the number buttons take up a lot of space for having no utility at all. You can't even use them as numeric inputs, you have to enter login info through an on-screen keyboard in most apps. The remote isn't even that comfortable to hold in your hand, and I'm constantly re-adjusting my grip. Given that this is the primary method of interaction with the TV, I'm surprised that more work wasn't put in to design a better remote.
If you're going to be watching media through an Apple TV / Roku (or directly from your gaming console — which is what I ended up doing), then the issues with the OS and the remote are probably not a big deal for you. You'll never need to touch them and just consume all entertainment directly through the Apple TV remote / Roku remote / console media remote / controller. But be aware that some content providers don't provide the Dolby Atmos or Dolby Digital enhancements if you don't stream the content directly from the app on the TV's OS.
July 2021 · Electronics · verified purchase