Bests & Worsts Reviews from Amazon

I've been using this great little robot cleaner for nearly a year and couldn't live without it! We have two beagles that shed hair constantly and this machine does a great job of getting it all. I learned the hard way that it is very sensitive to any nearby electronic devices ( even our oven and washer/dryer interfered with it's charging). We thought we had the charging base in a good place and the vacuum worked for several months, then began going in circles and returning to its base. The company sent me a replacement at no cost, even though I should've been charged for the shipping, and when that unit began having the same issue, we moved the charging base to an unused bedroom and it has worked perfectly ever since. The issue must've been that the original location was within about ten-feet of the kitchen range and washer/dryer. It did stop working again recently, but a call to the service department cleared up that issue- the switch on the side had apparently been turned off when I was cleaning the vacuum. Customer service has been excellent and frankly, if this unit eventually quits working I will buy another- it's a lifesaver when it comes to keeping the hardwood and tile floors clean. We typically run it every other day and it does exactly what we need.