Bests & Worsts Reviews from Amazon

hey, amazonians! i got this because i read the other reviews that it works with comcast. unfortunately, comcast doesn't know that it works with comcast - are you surprised? i called and was on the phone for more than an hour while the tech tried to enter in all the information over the phone. they said i needed to bring it into a comcast location to get it manually entered - shut the front door. i asked for a supervisor who also knew nothing. i heard munching on popcorn in the background. whatevs. i disconnected my old modem and plugged this one in. i waited until i saw all the pretty lights and then went back to my computer and tried to open a website. the browser automatically directs you to the comcast activation page. log in and follow all the simple instructions. the page will auto-detect your modem and then activate it. you just press the easy button and wait a few minutes. you never have to talk to a meatbag attached to a phone line. set it and forget it. in a few minutes it's done and you're connected. sorry i had to learn this the difficult way. hopefully this process will be easy for you. nice shiny modem with flashy lights. nice internet connection. sb6141 - 5 stars for ease of use and sweet lights. comcast - 0 starts because you always get 0 stars.