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Directions on assembly suck, when assembling do not install caster wheels until the whole unit is put together, It's just easier to assemble that way When using the 2 piece plastic shelve sleeves, put a piece of tape around them hold them in place until you slide the shelf down over them, once you install a shelf over the plastic sleeves use a rubber mallet to lightly hit them into place, You have to start with assembling the bottom shelf 1st