Bests & Worsts Reviews from Amazon

First off, the drawer package came first then 2 days later the actual platform package came in. The bed frame itself is decently sturdy, soft material, and good color and design. It's fairly easy to assemble (no power tools-all tools included) however it is time consuming (roughly 2-3 hours.) Now the cons of this platform. The second picture is one of the drawer sides thats missing a latch for the wheels. So now I have one drawer with 3 wheels instead of 4. The 3rd picture is the plastic end caps for the wood support. Its a thin plastic material, which isn't a huge deal. The issue is the wood itself. It doesn't offer a whole lot of support and lacks sturdiness. I foresee one of these beams breaking in the near future. Also, not a huge fan of the drawers. They DO NOT ATTACH to the bed. They just roll under the bed. You "lock" the drawer with the screw in picture #4 and #5. You basically push the drawer all the way back, lift up slightly and push it down to lock it in place. Basically this bed frame is decent which is why I gave it a 3 star review. The QC for this company is lacking. I was missing a wooden beam and a latch for a wheel. The plastic end caps and wood beams are filmsy. Other than that its a decent and visually appealing platform. Once they send me a correct piece for the drawer and a wooden beam, i'll give it a 5 star review. Then it will be a good value for the money. UPDATE: Seller has contacted me and sent replacement parts. Their response was timely and customer service is good. I have changed my 3 star review into a 5 star.