Bests & Worsts Reviews from Amazon

I would've purchased this machine from Amazon had I not happened to pass by a Nespresso Boutique inside the local mall. In all honesty, I was reluctant to give them another try; I had purchased De'Longhi Nespresso® Lattissima machine back in 2012, a machine I ended up loathing. My concerns with the 2012 Lattissima purchase was that the milk temperature turned out lukewarm - every time. I explained to the Nespresso gentleman working that day that I probably should've returned that machine while it was still under warranty, but that life happened and it ended up being stored away, unused for x amount of years. Having read similar reviews (producing lukewarm lattes, at best) on that particular machine and feeling jipped outside of warranty, I went back to my usual at Starbucks and forgot about Nespresso's existence (or tried to, as I had spent $500 on the Latissima at that time). The gentleman explained the machine should have been fine, etc - but that if I was to give Nespresso another shot, he'd recommend the Creatista model, guaranteeing the milk/espresso/latte temperature would indeed be hot, and that one of the best features re: this machine was the easy cleanup (I had mentioned the Latissima was a pain to clean). The gentleman showed me how the Creatista works (display model in store), and brewed me an Arpeggio cappuccino at the highest temperature setting. Not only was the temperature exactly how the Latissima should have been, but the texture of the milk from the wand-- was perfect. Moreover, I was impressed all I'd need to do post-brewing was to wipe down the wand with a wet cloth/paper towel, as the wand purges water post-brewing to clean itself. Upon asking what the real difference between the Creatista and the Creatista Plus was, the gentleman explained that there was no major difference, really, from his point of view: "Most people don't know that although the Creatista Plus has more temperature settings-- for example, the Creatista Plus has 11 temperature settings to choose from-- both machines' max temperature level is the same. Both machines go up to 19 pressure bars. The Creatista Plus' temperature setting is in 2 degree increments, whereas the Creatista is in 6 degree increments." As for the additional options in milk texture apparent in the Creatista Plus, the gentleman explained that they were too minor of a difference in his opinion to spend the extra $100+ for the Creatista Plus, although, the all stainless steel is aesthetically pleasing. Having felt I had received an honest opinion on which model I should consider, and having had the chance to see the machine work (and test the taste of a cup of cappuccino) in store... I was convinced it was worth the right investment; ended up walking out of the store with the Creatista in Champagne that day. It's been about a month since my purchase. I haven't had any problem with it thus far (may update my review should I encounter any problem down the road), and can honestly say I am 100% satisfied with this machine in every way, shape, and form. It brews the perfect ristrettos, espressos, lungos, flat whites, and the list goes on... every time. I haven't stopped by a Starbucks on my way to work since having invested in this machine, and would recommend this to all espresso connoisseurs. Happy brewing!