Bests & Worsts Reviews from Amazon

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663
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ranked #22,214 most helpful out of 571,544,897 reviews
★★★★☆
Mighty washer - quiet assassin of dirty clothes
Aside from packaging Styrofoam ending up in the motor bay of the machine), there is really nothing bad can be said about it. After unboxing, I decided to make sure that there's nothing loose inside the machine - and I'm glad I did. Ton of white Styrofoam pieces inside. Had to remove large pieces by hand, and then just dusted the smaller particles. Reattached the bottom cover and hooked up directly to the cold water line. Glad I had purchased a 90° elbow - anticipated stress on the hose coming from under the sink to the top water intake on the Black and Decker washer. Zero leaks using the elbow, minor dripping without it. Let me tell you that the machine is Extra quiet - I was shocked. And vibration is almost nonexistent. Detergent is added directly into the washer's bay. Clothes came out smelling fresh, no weird mechanical odor and being squeezed out of most of the water (yes, I'm also impressed with the spin cycle). Completely satisfied with the purchase. P.S. after my parents stopped by for a visit, they're waiting for their old Haier portable washer to die so they can buy this beast. I am actually planning on getting a second one for my house. Update: 7/11/18: After about 2 weeks of doing 2-3 loads of laundry daily, it still doesn't leak and we still loving it. I ordered a longer washer hose (8ft) to have the washer permanently connected to a cold water outlet and also got the drip tray, just in case it leaks, but mainly to be able to slide it on our laminate kitchen floor. We have room under the counter top, and we just slide the machine in and out. When we don't use it, it fits perfectly under the counter top alcove. Update 7/12/18: Jinxed it. Noticed a minor puddle in the drip tray around front left leg of the washer. Emptied it out, removed back panel and noticed droplets of water on the outside of white center drum, pump motor, drain hose, etc. Dried everything out, and ran another wash on gentle, medium load. And watched...Leak was coming from the top of the washer when it starts to fill in for the second time. Right where clear hose disappears into the top of the washer - See video. Not subtracting any stars, want to see how Amazon or Black and Decker handles warranty... Will keep you posted Replacement is on the way. Top notch customer service!!! Update 7/17/18: Excited - replacement arrived. Took new machine out of the box, installed it and packaged the old for return into the same box... Man, I'm not gonna lie, but I'm a bit disappointed. Did a test wash on Rapid - no problem. Did a Gentle run and there was a little puddle by the front left leg of the washer and behind the machine below the black drain plug. Its late now. I'll do another wash tomorrow and inspect where the leak is coming from. Taking 1 star off for now... Leak is coming from the top, same spot as the previous BnD washer. Is this a manufacturing defect or am I the only one experiencing it? Please, share your experiences. I will do another exchange later and if same bull happens, I've an idea how to do the mod to redirect leak right into the washer's drum. Annoying, yes, but I do like the machine for its effectiveness. Will keep you posted, as usual... Update 7/31/18: Got my 2nd replacement machine. Ran a test wash on rapid, but forgot to switch to a lower wash load, ran it at Load 3 by default. Water started to fill in and just splashed everywhere, even got it on the bottom of the opening lid. So cannot be sure if it leaked or not. Have to wait for it to dry. Update 8/06/2018: As much as I'd like to leave a 5 star review, I have to subtract yet 1 more star. Second replacement is leaking as well. I am assuming first machine that I've had for over a month was leaking too, it's just I didn't have a tray underneath the washer and couldn't see the leak. I am not going to return the item thought, because a) I still love it, because it is still an amazing machine - silent, light, washes your items etc, etc. but .. just this annoying leak coming from the top. b) I am using a pistol grip clamp and a small food tray to catch droplets of water, but in no way a new item should be modified in any way right from the start. Update 8/28/2018: Machine STOPPED LEAKING. I don't know what the deal is here, but I'm not complaining and adding 1 more star. What a roller coaster. Update 9/18/18: Still no leaks and yesterday I have loaded a heavy (with sweat) jiu jitsu gi size A3, both, pants an the jacket...and it fit!
June 2018 · Appliances · verified purchase
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