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ranked #155,786 most helpful out of 571,544,897 reviews
★★★★☆
Update. Performance improved. Alexa is still an issue but I don't use it anyway. Miss the mirroring feature, prefer over Alexa.
This is the 4th Kindle Fire I've purchased. I bought two 7" (one for me and one for my grand) and I bought two 10" (one for my grand and the latest Generation for me). I am extremely disappointed with the 10" 7th Gen that I purchased for myself. It is extremely glitching. When watching a program, it stalls constantly. It does not maintain connection with my WiFi (internet). This has nothing to do with my service since other devices that are connected are not affected. The internet connection is lit at the top of the device, and the device indicates it is 'saved', and then it goes through a series of checks but does not connect.. When I try to connect to Amazon video - it takes more than two minutes at best to do so. Additionally Alexa malfunctions far too much; it isn't even working as I write this review. The reason I purchased the 10" 7 Gen was based solely on the 7" Fire I purchased more than two years ago which I am very pleased with to date. I asked my grandson, for whom I purchased the 1st 10" Gen, and he says he has problems with the performance from time to time. Seriously, I really didn't need to purchase another Fire, the very first one I ordered works just fine. I truly am not a happy camper with your new 10" 7 Gen. model. I am an avid Amazon customer. You all need to improve on your product and make sure it is glitch free before releasing it to consumers. Very disappointed!!!!
October 2017 · Electronics · verified purchase
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