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ranked #140,640 most helpful out of 571,544,897 reviews
★★★★★
Thoroughly disappointed. Buyer beware. UPDATED 10/05/16
This monitor was beautiful right out of the box, until about a month into owning it. I do illustration/photography work, and really wanted something that rivaled my Macbook Pro as far as color representation goes. For the premium price this monitor demands, I'm highly disappointed. There is a noticeable blue spot extending across the top section of my monitor, especially on whites and greys. This is the first time I've ever owned a product from Dell. This is also the first time I've had to RMA something in this price bracket. Again, very, very disappointed with Dell. --- 4/19/16 Welp, time to lower this bad boy down to one star. The cherry on top of this poo sundae is Dell's notoriously horrible customer service. Truly, its one of the worst customer service experiences I've had in my thirty years, and I feel as though it has only just started. Because I didn't RMA this monitor within an arbitrary 30 day window (unfortunately for me, I need a monitor to work my job), I am stuck exchanging my brand new, albeit defective monitor, for a refurbished one. Prior to that lovely turd nugget, I had to wait on hold for well over forty minutes while an agent overseas "worked on my case". I've also added photos showcasing all of my monitor's wonderful features that seemingly popped up since I originally wrote this review. Specifically, the plethora of hot pixels (seriously, there are hundreds) and complete lack of color uniformity. Please, do yourself a favor and avoid Dell like the plague. --- UPDATE 4/21/16 My RMA was delayed/canceled because I purchased through Amazon. Additionally, Dell Customer Support didn't have my original purchase date on file (which, in fact, I gave to them numerous times during that first call). --- UPDATE 4/27/16 Received the refurbished monitor. No stuck/dead pixels (yet), and thankfully no weird blue marks when viewing pure white. So this is already a better monitor than the one I received prior. However, it should be noted that color uniformity is still severely lacking. Grey uniformity is definitely this monitor's weak point. Much brighter in the middle, and varies widely from edge to edge. When compared to my four-year old Thunderbolt display, the UP2716D looks like a budget IPS. Maybe this is due to Dell insisting on sending me a refurb. Who knows. There is thankfully no blacklight bleed, and the blacks are overall very nice and consistent. The whites/greys however, are not something I would expect from such a premium monitor. There is also a weird red tinge to the whites, as was mentioned in another review, so factoring in the imperfections, as well as the cost and horrible customer service, I still can't bring myself to give this anything but two stars. --- UPDATE 10/05/16 2 stars to Dell, 5 stars for this monitor. I've had it long enough now to know that what I received was just a straight up lemon. Dell's customer service, while awful and redundant, did manage to fix a wrong. This is just a fantastic monitor. Beautiful, vibrant (but balanced) colors, and wide gamut really makes editing a breeze.
April 2016 · Electronics · verified purchase
the product in question
Dell UP2716D 27" QHD Wide 1440p Screen LED-Lit Monitor
4.4★ · 231 ratings, as of 2023
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