Bests & Worsts Reviews from Amazon

I have the KitchenAid KSB560-MC0 blender which I love but the pitcher started to crack and leak. I was about to buy the replacement pitcher advertised here when I called Customer Service at KitchenAid to verify the correct part number. They asked why I needed the part number and I told them that my pitcher had been leaking. They offered to replace it at no charge, even though I purchased the blender over 6 years ago! All I had to do was give them the serial number from my blender and they shipped me a brand new pitcher within a week! If your original pitcher has become cracked and leaky, you might want to try calling KitchenAid before buying a replacement. They take good care of their customers.