Bests & Worsts Reviews from Amazon

Bought on December 15 from Amazon. Product has been working well. I use it to only warm up my bedrom and then shutoff the heater. It's fairly efficient, relatively quiet and gets the job done well in my bedroom. The controls are simple to operate and the unit overall appears to be well made. The heater died yesterday. Lights are on when I plug it in. However no heat on High nor Low settings - no matter how long I leave it plugged in. Set point temp is higher than room temp by at least 5 degrees or more. Fan doesn't turn and the heater doesn't heat up whatsoever. The fan setting also doesn't turn the fan at all. The heater element is apparently burn out. I have had this product less than 3 full months and the heater element has died. Buyer beware of this product. Update April 6, 2017 - Happy now. Company reached out to me and arranged for me to send my defective heater back to them. They gave me a pre-paid mailing slip for shipment. I sent the unit back and they sent me a brand new replacement unit which works fine! They honored their customer satisfaction with their 5 year warranty. Excellent customer service. I will be a return customer for them in the future. A company that actually does care about their customers - wonderful! Thank-you!