233
people found this helpful, as of 2023
ranked #127,746 most helpful
out of 571,544,897 reviews
★★★★★
Great headset! Mic was a problem but Anker Support came to the rescue
UPDATE: Anker Support reached out and spent some time with me to try to fix the mic problem. They really take this stuff seriously, and I was happy to have someone to work with (thanks, Sunny!). They swapped in a new Q30 headset that seems to have a better mic than my original. They also gave me some steps to take on my Windows 10 PC to help get the most out of Bluetooth (this made a big difference). I personally don't think the mic on the Q30 is quite as good as my Q20, but it's definitely good enough that people can hear me and I'm no longer getting complaints for my co-workers. That's a win and I'm upgrading my star rating accordingly. Buy with confidence.
---------ORIGINAL REVIEW-----------
I own two Q10 sets, one Q20 set, and now one Q30 set of headphones. I jumped on the new model after being reasonably satisfied with my Q20, and seeing that several upgrades had been made, including a much-needed move from micro-USB to USB-C. There's never been a "perfect pair of headphones," no matter your manufacturer, but I did expect Soundcore to do better or at least as well in every category. Unfortunately, this is not the case.
SHORT REVIEW: Though they feel great, sound great, and will last for days, ultimately what caused me to give them 3 stars out of 5 is the call quality. The microphone has some real problems. I spent some time with co-workers comparing what I sound like using my Q20 versus my Q30, and they all told me I sound like I'm "in a box" when using my Q30s. They're "too quiet," "muffled," "weird," and "unnatural sounding" compared with the Q20. As I'm using these for work, and a lot of what I do involves videoconferencing, the quality of my mic is very important to me. As such, I've gone back to my Q20 for daily work. I'm not sure what I'm going to do with my Q30 yet.
November 2020 · Electronics · verified purchase